Privacy Policy

Last updated: January 2, 2026

BÖZEQ manages this store and website, including all data, content, functionalities, tools, products and services offered (the “Services”), with the aim of providing you with a careful and secure shopping experience.

BÖZEQ uses Shopify technology, which allows us to offer you the Services.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through the Services, or when you communicate with us through any other means.

In the event of a conflict between our Terms of Service and this Privacy Policy, the latter will prevail with regard to the processing of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood how your personal information is collected, used, and disclosed as set forth herein.

1. Personal information we collect

When we talk about “personal information,” we mean any data that identifies you or can reasonably be linked to you. This does not include anonymized or de-identified information.

Depending on how you interact with the Services, we may collect the following categories:

a) Contact details

  • Name and surname
  • Billing and shipping address
  • Phone number
  • Email address

b) Payment and transaction information

  • Payment details (securely processed by third-party providers)
  • Order history, returns and cancellations
  • Payment method and payment confirmation

Note: BÖZEQ does not directly store complete bank card data.

c) Account information

  • Username and password
  • Account preferences and settings

d) Information on use

  • Products viewed, added to cart or purchased
  • Website Interactions
  • Date, time and navigation method

e) Device information

  • IP Address
  • Browser type
  • Operating system
  • Unique device identifiers

f) Communications

  • Messages sent to customer service
  • Emails or contact forms

2. Sources of information

We may collect personal information:

  • Directly from you, when you place an order, create an account, or contact us.
  • Automatically, through cookies and similar technologies.
  • Through service providers, such as Shopify, payment platforms, logistics, or marketing.
  • From third parties or partners, when permitted by law.

3. How we use your personal information

We use your personal information to:

a) To provide and improve the Services

  • Process orders and payments
  • Manage shipments, returns, and exchanges
  • Create and maintain your account
  • Personalize your shopping experience

b) Marketing and advertising

  • Send commercial communications (if you have given your consent)
  • Display personalized ads on our website or on external platforms

You can unsubscribe at any time using the link included in our emails.

c) Security and fraud prevention

  • Verify identities
  • Prevent fraudulent or malicious activities
  • Protecting our systems and users

d) Customer service

  • Respond to inquiries and complaints
  • Maintaining the business relationship

e) Legal compliance

  • Comply with legal and tax obligations
  • To comply with requests from competent authorities
  • Defend our legal rights

4. How we share your personal information

We may share your personal information only when necessary and legitimate, for example:

  • With Shopify and technology providers
  • With payment and logistics platforms
  • With marketing partners (with consent)
  • With public authorities when required by law
  • In corporate transactions (mergers, acquisitions, etc.)

All third parties are required to comply with applicable data protection regulations.

5. Relationship with Shopify

Our store is hosted on Shopify, which acts as the data processor in certain cases.

Shopify may collect and process information to provide and improve its services.

You can see how Shopify handles your data in their official policy:

👉 https://privacy.shopify.com

6. Cookies and similar technologies

We use cookies to:

  • Improve navigation
  • Analyze site usage
  • Show personalized advertising

You can configure or reject cookies from your browser or through the options available on the website.

7. Data on minors

The Services are not directed at minors.

We do not knowingly collect data from minors. If we detect this type of information, we will delete it immediately.

8. Data preservation and security

We retain your personal information only for as long as necessary to:

  • Provide the Services
  • Comply with legal obligations
  • Resolve disputes

We apply reasonable technical and organizational measures to protect your information, although no system is 100% infallible.

9. Your rights

In accordance with the GDPR, you can exercise the following rights:

  • Access to your data
  • Correction of inaccurate data
  • Suppression
  • Limitation or opposition to treatment
  • Data portability
  • Withdraw your consent at any time

To exercise these rights, you can contact us through the means indicated below.

10. International Transfers

Your information may be processed outside the European Economic Area.

In these cases, we use appropriate legal mechanisms, such as Standard Contractual Clauses (SCC).

11. Changes to this policy

We may update this Privacy Policy when necessary.

The current version will always be available on our website, indicating the date of the last update.

12.Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us at: